Vault for Google Voice now generally available

Quick launch summary

Google Vault now supports Google Voice. This means you can use Vault to retain, hold, search, and export Google Voice data including text messages, call logs, voicemails, and voicemail transcripts.

This provides you with expanded control over your organization’s data, and can help you meet regulatory or legal obligations for your Google Voice data.

Getting started

Admins: This feature will be available by default for customers with Google Voice standard and premier licenses. You can use the new or the classic Google Vault interface. Visit our Help Center to learn more about using Vault with Google Voice.
End users: No end user impact.

Example of creating a custom retention rule for Google Voice in the new Vault interface

Example of creating a custom retention rule for Google Voice in the classic Vault interface

Example of searching for Google Voice data in the new Google Vault interface

Example of searching for Google Voice data in the classic Google Vault interface

Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on December 8, 2020

Availability

Available to all Google Workspace and G Suite customers with Google Voice standard and premier licenses

Resources

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December 8, 2020

Apps / Google